Follow these steps to issue a refund through the athlete one platform
Step 2: From the left-hand navigation menu, select ‘My Accounts’, then click on ‘Event Account’.
In the fly-out panel, choose the type of event (Tournament or League), then select either Upcoming or Past, and click on your specific event.
Step 3: Select ‘Financials’ from the left-hand menu > Click on the ‘Ledger/Transactions’ tab.
Step 4: Locate and select the transaction you’d like to refund.
Step 5: Enter the amount you wish to refund and fill out the required fields.
Note: You can only refund up to the amount originally charged to the credit card.